Google Chrome Support

Google Chrome is considered the fastest browser when compared to its competitor browsers for Windows and Mac OS. While there are usually no issues with the usage of Chrome browser, too much personalisation or add-on programs may choke the cache with lots of data and interfere with browser performance. Also, some add-on programs may disrupt the normal functioning of the browser. Minor issues which arise due to clogged cache or too many add-on programs installed include, slow to load pages, unresponsive pages or browser crashing.

Although the Chrome allows a user to restore closed browser tabs, the closure of tabs when one is in the process of composing a business mail may be frustrating. To avoid these issues, it is important that one clears the cache data and browser history regularly.

With auto-update facility for the Google Chrome enabled one need not bother about problems caused due to an incompatible browser, but when the update is in progress the performance of the browser and the system is affected. Hence, the first and foremost thing is to check for scheduled updates.

Serious issues like the Chrome crashing every few minutes or during the browser restore which renders the browser useless can be reported on the Google support forum in a new thread. The details of the system specification like the OS version, Chrome version, Anti-virus definition version etc., may have to be provided when reporting the issue. With some luck, a contributor to the Google may escalate the issue to be addressed immediately and a solution will be posted as and when the issue is addressed. If you have no time to lose in waiting, call our third-party Google Chrome support team for quick assistance. Listed below are few troubleshooting tips which help tide over minor issues that occur in Chrome.

A Malware or Plug-in Interference: If you have installed a new plug-in or add-on program from an unknown website, it is possible that a malware has been installed in your system which is affecting its performance. It is good to run the Anti-virus definitions on the system to check for malware attacks. Use of clean-up tools for browsers may also provide a temporary relief from such an interference, but enabling the virus and malware protection for a system is a safer and permanent solution at any time. While it is easier to disable a plug-in or extension, follow a systematic approach to finding out the extension that is causing this problem. If the problem is fixed after disabling all the extensions, add them one by one and check if the problem is reproduced. This way, you can pinpoint the extension that is causing the interference.

Frozen Tabs: This is a common issue faced by regular Chrome users and may be caused due to some update running in the background, or a program trying to access a system file which is in use, etc. Sometimes, the freeze may occur without any reason. To overcome this issue one can simply kill the process which is consuming more system resources. To do so, press the Shift+Esc to access the Chrome Task Manager. From the list choose the process which is taking more resources. If you are unable to access the task manager for Chrome get guidance on phone from our third-party browser support team for Google.

Problems With Google User Profile: An error message informing there is a problem with your user profile and indication that some features may be disabled indicate that your account needs a disconnect. Although personalisation and syncing a user account with a browser may speed things up, it may also create problems with the functioning of the Chrome. Disconnecting a user profile and signing in again afresh helps tide over this issue. If you are unsure of how to go about call our third-party team for browser support and get assistance over the phone.

Deleting The Web Data File And Editing Chrome Flags: These measures are not to be taken if one is unsure about what he/she is doing. This is done to speed up the browser in case the Chrome is too slow even after removing all the plug-ins, extensions, add-ons, and clearing the browsing history, and cache data. One can simply reset the flags to its default value or study the support articles which direct a user to edit appropriate flag. When you have no time to spare for study, contact our third-party browser support team for guidance.

Flash Failure: If the browser indicates that the shockwave flash plug-in crashed, it is time to disable Adobe Flash Player from the plug-ins. This measure helps one avoid the pop-up ads which is enabled in many websites. To disable it, type chrome://plugins/ to get the list of plug-ins installed and running. Disable the Adobe Flash Player to speed up the Chrome performance.